Frequently asked questions

Yes. Bring your collection to either showroom and our team will grade each record and make you an offer. For larger collections, email us ahead so we can set aside time to go through them properly.

Most of our catalogue is brand-new and factory sealed. Pre-owned items are clearly labelled with their condition grade so you always know what you're getting.

We do. We run an ultrasonic cleaning service for records and can fit cartridges or replacement styli for your turntable — just ask in store or get in touch.

Absolutely. Send us the artist and title and we'll check our stock, our distributors and our network of sellers to find it for you.

We hold listening nights, signings and occasional in-store sets. Join the newsletter or follow us to hear about the next one.

Yes — we ship worldwide. Records are packed flat and double-boxed, and shipping is calculated at checkout based on your destination.

Sealed items can be returned within 30 days. If a record arrives damaged or defective, we'll replace it or refund you in full.